1. Introduction
SaaRaa Fictions is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
We collect information you provide directly: name, email, phone, billing/shipping address, and order history. We also collect technical data automatically (IP address, browser type, cookies).
3. How We Use Your Information
- Process and fulfil orders
- Send order confirmations and status updates
- Respond to enquiries and provide support
- Send promotional communications (with consent)
- Improve our website and services
- Comply with legal obligations
4. Legal Basis (GDPR)
We process your data on the bases of contract performance, legitimate interests, consent (for marketing and non-essential cookies), and legal obligation.
5. Data Sharing
We do not sell your data. We share it only with trusted service providers (payment processors, shipping partners, email providers) bound by confidentiality agreements.
6. Data Retention
We retain account data while your account is active. Order records are kept for 7 years for legal purposes. You may request deletion at any time (subject to legal retention requirements).
7. Your Rights
You have the right to access, correct, delete, or export your data, and to withdraw consent at any time. Exercise these rights in your Account under Privacy & Data, or email enquiry@saaraa-fiction.com.
8. Contact
SaaRaa Fictions · enquiry@saaraa-fiction.com · 352-A, Lane No. 2, Raja Park, Jaipur 302004, Rajasthan, India